Terms of Service

1. Acceptance of Terms

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service, along with our Privacy Policy.

2. Services Offered

Suryakoti Express provides domestic and international courier, logistics, and delivery solutions from Indore across India and beyond. We offer safe, timely, and reliable transportation of parcels and documents for individuals and businesses.

3. User Responsibilities

You agree:

• To provide accurate, current, and complete information

• Not to use the service for illegal, fraudulent, or prohibited purposes

• Not to send prohibited or hazardous materials without proper documentation and approval

• To ensure that packages are properly packaged and labeled

We reserve the right to refuse or cancel services for any shipment that violates these terms.

4. Shipment and Delivery

While we strive to ensure timely deliveries, Suryakoti Express is not liable for delays caused by:

• Acts of God (natural disasters, strikes, weather conditions)

• Incorrect or incomplete address details

• Customs or regulatory delays (for international deliveries)

• Third-party service disruptions

Proof of delivery will be maintained for records.

5. Prohibited Items

The following items are strictly prohibited from being shipped:

• Narcotics, illegal drugs

• Weapons or explosives

• Currency or bearer negotiable instruments

• Perishable or radioactive materials

• Any items prohibited by law or regulations

We reserve the right to open and inspect packages if deemed necessary.

6. Pricing and Payment

Our service charges are determined based on weight, dimensions, delivery type, and destination. Prices are subject to change without prior notice. Payment must be made in full before shipment unless otherwise agreed upon.

7. Limitation of Liability

To the maximum extent permitted by law, Suryakoti Express shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss, theft, or damage to goods due to improper packaging or force majeure events

• Delay or failure to perform due to events beyond our control

In any case, our liability is limited to the declared value or a maximum cap as specified in our pricing terms.

8. Account Termination

We reserve the right to suspend or terminate access to our services at our sole discretion if we believe you have violated these Terms or used the service in an unlawful manner.

9. Intellectual Property

All website content including text, graphics, logos, and design is the property of Suryakoti Express and protected under applicable intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our website and services after such updates constitutes acceptance of the new terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh.

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Suryakoti Express
Website: https://suryakoti.com/
Phone: 0731-4989607 / 4989604
Email: contact@suryakoti.com