Privacy Policy
Suryakoti Express (“we”, “our”, or “us”) operates the website https://suryakoti.com/ and is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you use our services or contact us, we may collect:
Full Name
Phone Number
Email Address
Pickup and Delivery Address
Payment Information (if applicable)
b. Usage Data
We may automatically collect information about your visit to our website such as:
IP address
Browser type and version
Pages visited
Date and time of visit
Referring URLs
2. How We Use Your Information
We use the information collected to:
Provide and manage courier and logistics services
Process payments and generate invoices
Communicate with you regarding your shipments or inquiries
Improve our website and services
Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
Our trusted delivery partners to fulfill your service requests
Legal authorities when required to comply with applicable laws or respond to legal process
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience. You can set your browser to refuse cookies or alert you when cookies are being sent.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of such sites and encourage you to read their privacy policies.
7. Your Rights
You may have rights regarding your personal information, including:
Accessing the data we hold about you
Requesting correction or deletion of your data
Withdrawing consent at any time
To exercise these rights, please contact us at contact@suryakoti.com.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, you may contact us at:
Suryakoti Express
Website: https://suryakoti.com/
Phone: 0731-4989607 / 4989604
Email: contact@suryakoti.com